Privacy Policy

Introduction

Vordalonfrex ("we," "our," or "us") is committed to protecting your privacy in accordance with New Zealand privacy laws, including the Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy and New Zealand privacy legislation. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We may collect information that you provide directly to us, including your name, email address, phone number, mailing address, payment information, and any other information you choose to provide when contacting us, placing an order, or using our services.

We also automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

Additionally, we may collect information through cookies and similar tracking technologies to enhance your experience and analyze how our website is used.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your orders and transactions, respond to your inquiries and requests, send you updates about our services, products, and promotions, and comply with legal obligations.

We may also use your information to personalize your experience, analyze usage patterns, detect and prevent fraud, and ensure the security of our website and services.

With your consent, we may send you marketing communications about our products and services that we think may interest you.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our website, conducting our business, or serving our users, subject to confidentiality agreements.

We may also disclose your information if required by law, to protect our rights or property, to prevent fraud or abuse, or to protect the safety of our users or the public.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in compliance with New Zealand privacy requirements. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption technologies and secure servers to protect your data. We regularly review and update our security practices to ensure the highest level of protection and compliance with New Zealand privacy standards.

Your Rights and Choices

Under New Zealand privacy laws, you have the right to access, update, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

You may request a copy of your personal data, object to certain processing activities, or request that we restrict the processing of your information in certain circumstances. These rights are protected under the Privacy Act 2020 of New Zealand.

To exercise these rights, please contact us using the information provided on our contact page. We will respond to your request within a reasonable timeframe as required by New Zealand law.

Privacy Authority

If you have concerns about how we handle your personal information, you have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand (OPC). The OPC is the independent authority responsible for enforcing privacy laws in New Zealand.

You can contact the OPC through their website or by mail. We are committed to working with the OPC to resolve any privacy concerns you may have.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page or email us at info@vordalonfrex.world.